The DaziT programme, which was launched on 1 January 2018 is showing initial impact. New apps enable digital customs clearance in tourist traffic (QuickZoll), mobile payment of the lump-sum heavy vehicle charge (Via) and more efficient on-site control queries by the EZV (AFV). The app Via was awarded as best Swiss App 2019. All this is just the beginning: other solutions are being tested in pilot projects before they will be implemented across the board (Activ, Electronic accompanying documents/E-Com).
In addition to simplifying and digitising the technical and support processes, the organisational aspects of the transformation are also being advanced: on 10 April 2019, the Federal Council defined the strategic directions of the future Federal Office for Customs and Border Security (FOCBS). A corresponding revision of the Customs Act is in preparation.
The FCA is breaking new ground in DaziT control. The timetable and project portfolio are based on a roadmap (see below) and are being adapted on a rolling basis in the light of new findings. The program is implemented in an agile manner: the goals are achieved in small, sequential steps, each with specific improvements for customers and employees. Since summer 2019, the SAFe framework model has been used for overarching coordination.
The successful implementation of DaziT requires close coordination with national and international partners. Talks are underway with neighbouring customs administrations and with the European authorities in order to make it easier, faster and, above all, possible to cross the border without media disruption. Business involvement is taking place at four levels. The cantons and security organisations are also regularly informed.
At the moment, one project is in the initialisation phase and ten projects are in the implementation phase.
The authorisation management project enables authorisations issued by the FCA and other federal offices to be applied for and managed centrally and consistently.
The project Redesign freight/taxes and duties includes simplifying, harmonising and digitising the processes for importing, exporting and transiting goods (freight) and for levying taxes and duties (domestic taxation).
The e-portal project is preparing a central online portal that will enable customers to access all FCA services around the clock, whatever the location.
In the master data project, an FCA-wide master data and customer platform will be set up to replace several existing and heterogeneous FCA databases. The new platform is intended to simplify data maintenance and improve data quality.
The aim of the ELS project (extension of the assignment control system) is to extend the Border Guard's current assignment control system to include mobile responders for service smartphones.
The EES / ETIAS (Entry-Exit System / European Travel Information and Authorisation EES System) project is the core element of the EU Smart Borders project, which should lead to more effective controls at Schengen external borders. Thanks to the European Travel Information and Authorisation System, it should be possible for visa-exempt travellers to be checked at airports at an early stage.
The data analytics project lays the foundation for cross-programme data collection and evaluation.
The ICT Operations 4.0 project is creating a new organisation for the operation and support of the FCA's ICT services.
The B2B Gateway project will enable an automatic interface between the IT systems of the FCA and those of companies.
AFV in the Redesign AFV projects stands for automatic vehicle search and traffic surveillance. The software of the cameras installed for this purpose must be updated. The project cooperates closely with the Harmonisation of Swiss Police Information Technology programme (HPi).
With the LSVA III project, the existing system for levying the mileage-related heavy vehicle charge domestically will be replaced.