Adresses Operation Centers

The four Operations Centres are manned 24 hours a day, 365 days a year.

They coordinate the operations and process and distribute search warrants and information. They offer specialists or reinforcements and support employees by telephone and online in the event of clarifications during checks.

Individuals can also contact the Operations Centres. If you have observed suspicious activity in an area near the border (e.g. smugglers), then call one of our four Operations Centres using our freephone number.

Operation Center Nord

Freephone number: 0800 800 110
E-Mail: zentrale.ez-nord@ezv.admin.ch


Operation Center Est

Freephone number: 0800 001 416
E-Mail: zentrale.ez-ost@ezv.admin.ch


Operation Center West

Freephone number: 0800 800 310
E-Mail: centrale.cet-ouest@ezv.admin.ch


Operation Center South

Freephone number: 0800 112 244
E-Mail: centrale.ci-sud@ezv.admin.ch

For general and technical enquiries, however, please contact the Information Office.

https://www.ezv.admin.ch/content/ezv/en/home/the-fca/organization/operationen/adresses-operation-centers-sbg.html