Adresses

Warning: Fraudsters are abusing Customs phone number to make payment claims!

The Federal Customs Administration will not ask you to pay by telephone or email. Our recommendation: end the conversation immediately. Do NOT pay.
Further informations

Entrance door with truck in reflection

Directorate  

Directorate
Taubenstrasse 16
3003 Bern

Telephone +41 58 462 65 21
Fax +41 58 462 78 72


District directorates of customs

Customs North

Cantons BS, BL, AG

Elisabethenstrasse 31
Postfach 149
4010 Basel

Telephone +41 58 469 11 11
zoll.nord@ezv.admin.ch

Customs North-east

Cantons SH, TG, ZH, ZG, SZ, LU, OW, NW, GL

Bahnhofstrasse 62
Postfach 312
8201 Schaffhausen

Telephone +41 58 480 11 11
zoll.nordost@ezv.admin.ch

Customs East

Cantons SG, AI, AR, GR, FL

Triststrasse 5
7000 Chur

Telephone +41 58 465 63 00
zoll.ost@ezv.admin.ch

Customs South

Cantons UR, TI

Via Pioda 10
Casella postale 5525
6901 Lugano

Telephone +41 58 469 98 11
dogana.sud@ezv.admin.ch

Customs West

Cantons GE, VD, VS

Av. Louis-Casaï 84
Case postale 1211
Genève 28

Telephone +41 58 469 72 72
douane.ouest@ezv.admin.ch

Customs Central Switzerland

Cantons JU, NE, BE, FR, SO

Bielstrasse 57
3250 Lyss

Telephone +41 58 463 90 18
douane.centre@ezv.admin.ch

Contact

Contact

Customs Information Office

Tel.
+41 58 467 15 15

Monday to Friday
8am to 11.30am and 1.30pm to 5pm

Contact form

Print contact

https://www.ezv.admin.ch/content/ezv/en/home/the-fca/organization/operationen/adresses-civil-customs.html