Service level agreement and budget with ITFP

The Head of the Federal Department of Finance FDF concludes an annual service level agreement (SLA) with the Director of the Federal Customs Administration FCA. This is a management tool that fleshes out the political mandate and planning with annual objectives.

The SLA is part of the new federal management model (NMM), which was introduced in the Federal Administration in January 2017. This means that the SLA is linked to the FCA's budget.

The so-called budget with integrated task and financial plan (budget with ITFP) summarises the short-term plan (budget) and medium-term plan (task and financial plan) of the FCA and also systematically links resources with the service objectives. Each year, Parliament adopts the budget for the following year during the winter session.

At the end of the budget year, the FCA presents the receipts for the year just ended in the state financial statements, and gives an account of expenditure and the achievement of objectives. The state financial statements are adopted by the Federal Council.

https://www.ezv.admin.ch/content/ezv/en/home/the-fca/mandate/performance-mandate.html