Information on how to get there, refreshment facilities and nearby walks.
Location and how to get there
The museum is located on the south bank of Lake Lugano in Cantine di Gandria, right on the green border with Italy. The best way to get there is by ferry.
The trip across the lake from Lugano (Giardino, Centrale or Paradiso stops) takes approx. 25 minutes. The ferries dock directly at the museum (Museo doganale stop) or at Cantine de Gandria, from where it is a short walk along a footpath to reach the museum. Current timetables can be obtained from the ferry company.
The customs is in the winter break!
Information for wheelchair users and people with limited mobility
The current museum is a former border post and was built in 1853. It is located on the shore of Lake Lugano across from Gandria and can only be reached by boat.
Unfortunately, our museum is not adapted to the needs of wheelchair users due to its complex construction. However, we make every effort to ensure access to our museum is as comfortable as possible for wheelchair users and people with limited mobility, and look forward to welcoming you.
Admission is free of charge.
For group visits and/or guided tours, please contact:
+41 58 463 49 22
There are several picnic spots in the museum's garden, right next to the lake. There are also two restaurants (reservation recommended) approximately 200 metres from the museum:
Grotto Descanso: +41 (0)91 922 80 71
Grotto Teresa: + 41 94 923 58 95
Ristorante Roccabella (in Gandria, opposite the Customs Museum): +41 (0)91 971 27 22