Information on how to get there, refreshment facilities and nearby walks.
Location and how to get there
The museum is located on the south bank of Lake Lugano in Cantine di Gandria, right on the green border with Italy. The best way to get there is by ferry.
The trip across the lake from Lugano (Giardino, Centrale or Paradiso stops) takes approx. 25 minutes. The ferries dock directly at the museum (Museo doganale stop) or at Cantine de Gandria, from where it is a short walk along a footpath to reach the museum. Current timetables can be obtained from the ferry company.
The museum is open from 4 April to 17 October 2020 (Tue – Sun) between 12 and 17 p.m. (the opening times are based on the shipping company's timetable).
Admission is free of charge.
For group visits and/or guided tours, please contact:
+41 58 463 49 22
There are several picnic spots in the museum's garden, right next to the lake. There are also two restaurants (reservation recommended) approximately 200 metres from the museum:
Grotto Descanso: +41 (0)91 922 80 71
Grotto Teresa: + 41 94 923 58 95
Ristorante Roccabella (in Gandria, opposite the Customs Museum): +41 (0)91 971 27 22