Contact

Entry requirements for Switzerland

Border controls at Switzerland's borders with the Schengen countries were lifted on 15 June 2020, and full freedom of movement for persons with all EU/EFTA countries and the United Kingdom applies again.  

Further information

Private individuals

Contacts for private individuals concerning matters such as cross-border shopping, online shopping, moving, vehicles, etc.

Companies

Contacts for merchandise, technical support, bookkeeping, media representatives, etc.

Customs contact centre

Switzerland:

+41 58 467 15 15

Germany:

Information on travel regulations: Check with the public order or health authorities of the federal states you are going to visit.

Entry from a risk area: Bundesministerium für Gesundheit (Federal Ministry of Health)

Information on German Customs:

  • Individuals: +49 351 44834 510
  • Companies: +49 351 44834 520

Austria:

Information on COVID-19 and travel regulations: Federal Ministry of Social Affairs, Health, Care and Consumer Protection

Information on general customs matters, special tariff issues (e.g. travel, exemption limits, allowances, etc.): Central Customs Information Office

  • Tel.: +43 50 233 740 (Mon-Fri, 06:00-22:00)
  • Email: zollinfo@bmf.gv.at

Italy:

Information on COVID-19 and travel regulations

Information on Italian Customs

  • Agenzia Dogane (Customs Agency)
  • Tel.: 800 257428
  • Contact form

France:

Information on COVID-19 and travel regulations

Information on French Customs

  • Tel. Info Douane: 0 811 20 44 44 (from France); +33 1 72 40 78 50 (from abroad)
  • Contact form

United Kingdom:

Information on customs:

Information on entry and immigration:

https://www.ezv.admin.ch/content/ezv/en/home/the-fca/contact.html