Citizens have recently been receiving growing numbers of messages that supposedly originate from the Federal Customs Administration. The Federal Customs Administration is issuing a warning concerning these messages and recommends ignoring them and deleting them.
More and more frequently, citizens are receiving phishing messages as text messages or e-mails that supposedly originate from the Federal Customs Administration (FCA). Swiss Customs would like to point out that it does not send information by text message or e-mail when financial transactions are involved. Consequently, Swiss Customs recommends ignoring and deleting the messages.
In the case of e-mails which originate from Swiss Customs, the sender always has an official address along the lines of: firstname.lastname@example.org.
If you receive phishing e-mails, you can contact the Confederation's Reporting and Analysis Centre for Information Assurance MELANI which provides information on an ongoing basis on phishing e-mails and other online risks.
People cheated out of money as a result of the message can file charges at their local police station and also notify MELANI.
General information on online risks can be found on the MELANI website.