Covid-19: Support measures for businesses

The Federal Council has announced measures to support businesses in connection with Covid-19. With immediate effect, the Federal Customs Administration is implementing the following measures to relieve the burden on its corporate clients:

  • In the case of instalment payments, flexibility with regard to clients' financial situation
  • Waiving of additional security in the event of too little being provided
  • Reimbursement of cash deposits in the event of too much security being provided
  • Suspension of all payment reminders 
  • Waiving of reminder fees and default interest 
  • Suspension of enforcement proceedings until 4 April 2020 

The payment timeframes will not be changed. Customers generally have to comply with the applicable payment timeframes in the various areas. 

Due to the numerous inquiries, it’s possible that the processing of your request can take up to five working days.
We thank you for your understanding.