Customs Information Office

Availability by telephone: From 8am to 11.30am and 1.30pm to 5pm, +41 58 467 15 15
By e-mail: FCA contact form

If you have any questions about entry regulations, please contact the State Secretariat for Migration.

Coronavirus

Coronavirus

Information on the coronavirus

Information on border traffic, closed border crossings and our information offices.

Information: We can only answer questions about Swiss Customs. If you have any questions about entry regulations, please contact the State Secretariat for Migration.

Covid-19: Support measures

Entrance door with truck in reflection

Coronavirus: pacchetto di misure per arginare le conseguenze economiche

The Federal Council has announced measures to support businesses in connection with Covid-19. With immediate effect, the Federal Customs Administration is implementing the following measures to relieve the burden on its corporate clients: Further information

Brexit

Switzerland-post-brexit-trade-talks

The Withdrawal Agreement EU-United Kingdom enters into force

Under the Withdrawal Agreement, the United Kingdom formally leaves the EU on 31.01.2020 at midnight. This marks the beginning of the so-called "transition period", which will last until at least the end of 2020. There will be no changes in customs matters until at least the end of 2020. The trade agreement between Switzerland and the United Kingdom will come into force on 01.01.2021 at the earliest.

Importation of plant material

Fruits (c) clipdealer

New import provisions for plant material

Effective from 1 January 2020, only pineapples, bananas, dates, durian and coconuts, as well as plants with phytosanitary certification may be brought to Switzerland from non-EU countries. This also applies to goods sent from abroad. All other plants, parts of plants, fruit, vegetables, cut flowers and seeds are subject to an import ban. The less stringent regime for personal use no longer applies.

Fraudulent messages

Focus-Teaser fraudulent messages

Warning against fraudulent messages

Citizens have recently been receiving growing numbers of messages that supposedly originate from the Federal Customs Administration. The Federal Customs Administration is issuing a warning concerning these messages and recommends ignoring them and deleting them. 

Media releases

All

Java script is required to display press releases. If you are unable or unwilling to activate Java script you may use the link below to access the Federal Administration News Portal, where you can read the announcements.

To the Federal Administration News Portal

Europakarte mit Schweiz

Current situation – Switzerland and international

Number of confirmed cases of coronavirus, report on the epidemiological situation in Switzerland.

Opening hours Homepage

Opening hours

Due to the coronavirus, some Swiss border crossings are currently closed. Additional entry and exit restrictions apply.

Teaser Absperrband

Closed border crossings (in German, French, Italian)

Border traffic from Italy, Germany, France and Austria is channelled to the larger border crossings and border closures have been extended to the whole of Switzerland.

News

All

Java script is required to display press releases. If you are unable or unwilling to activate Java script you may use the link below to access the Federal Administration News Portal, where you can read the announcements.

To the Federal Administration News Portal

Moving to Switzerland homepage

Moving to Switzerland

If you would like to move to Switzerland and have questions on customs matters, you will find all important information here.

Importing goods homepage

Importing goods

What can you import into Switzerland personally for private use? How is merchandise imported? What costs can you expect? Are there bans, restrictions or simplifications of customs formalities?

Ordering goods abroad homepage

Ordering goods abroad

You want to order goods abroad? Here you will find information for individuals and companies on online shopping and mail and courier consignments.

Zolltarif Tares Startseite

Specialist information

News on free trade, the customs tariff and other specific topics for specialists.

Technical messages about the applications e-dec and NCTS.

Exchange rates Homepage

Exchange rates

The exchange rates enable you to convert foreign currency prices or value details into Swiss francs.

Fachmeldungen Startseite

Tares customs tariff

The Tares customs tariff helps companies estimate the costs for their goods. The web application contains the customs duty rates by tariff number.

Two customers are talking to customs experts at a customs office

Contacts

Individuals: Questions on cross-border shopping, online shopping, moving, vehicle importation, etc.

Companies: Questions on merchandise, technical support, bookkeeping, etc.

Elektronisch Waren anmelden

Declaring goods electronically

You can declare and clear goods electronically. You can find all the information on the specialist customs IT applications here.

https://www.ezv.admin.ch/content/ezv/en/home.html